Thank you for spending some time with me! I hope you'll enjoy shopping my curated collection of vintage goodies.
Paypal and Etsy Direct Checkout accepted
Layaway is not available, but check out Etsy’s installment payment alternative:
It is the buyer's responsibility to provide their correct shipping address! I ship to the address given by Etsy or PayPal. Orders of $250 or more may require signature confirmation (may be required on other orders upon seller's discretion).
Please check shop announcement for shipping delay info. All items are as packaged as carefully as possible - I want things to arrive to you in the same condition in which they left me. I do often use recycled packaging, but pack to hold up to heavy handling & inclement weather.
INTERNATIONAL SHIPPING is available and listed on all items as I'm happy to ship internationally. Please note, however, that veraviola is not responsible for any VAT/Customs fees that may be related to to your order nor will we help you in illegally circumventing these fees if they are applicable to you. Falsifying customs declarations or having an item marked as "gift" in order to avoid customs fees is classified as Mail Fraud and is a felony.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
As veraviola sells almost exclusively vintage & antique items, it is likely nothing will be "like new." I strive to mention any wear, soiling or flaws. However, since condition is often subjective, I will also do my best to provide very detailed photos for your examination. Please look at all photos and note listed measurements. But please contact me with any problems or concerns ~ I do want your experience with Vera Viola to be memorable in a good way!
Jewelry is sold on an 'as is' basis, so please ask any questions before purchasing. I provide multiple photos, measurements, and a detailed description.
Please convo me immediately with your reason if you are wanting to return any purchase. Buyer is responsible for return postage. The item would need to be shipped via a tracked, insured method AND received back by me in its original condition and original packaging within 14 days of the transaction (domestic orders). If these conditions are met, I will then refund the payment (less the original shipping charge if shipping upgrade was chosen).
While my home is smoke & pet free, please remember that the items I sell lived somewhere else for many years before they came home with me! Also, as a rule, I generally just dust off vintage items and send them on their way.
Veraviola doesn’t sell or share your information.
Layaway is not offered, but check out Etsy’s option for paying in installments here: